Making IT work for your business we have a choice of support packages that reflect our clients’ IT needs.  So, you only pay for the level of service that’s right for you, nothing more.

Pay As You Go:

Access our expert IT Support services at our hourly rate as and when you need them.

On-site support is charged at £85 per hour or £600 per day and is rounded up to the nearest hour.

If we need to access your system remotely to solve your IT problem this is charged at £85 per hour and is rounded up to the nearest 30 minutes.

Lite:

peace of mind from only £10 per month. This package is designed for small businesses and home offices with one or two computers and includes:

• Phone / Email / Remote Support
• Internet Connectivity and Security
• Basic Desktop Support
• Printing and Scanning Support
• Discounted On-site support

Standard:

minimise downtime from only £70 per month. This package is designed for businesses with up to 2 servers, operating from two locations with a maximum of 10 users and includes:

• Phone / Email / Remote / Onsite Support
• Windows Updates (WSUS)
• Server / Backup Monitoring
• Internet Connectivity & Security
• Basic Desktop Support
• Infrastructure Support
• Printing & Scanning Support
• Support for Email Systems

Premium:

mission critical support from only £150 per month. This package is designed for businesses and organisations of any size who rely heavily on their IT systems and infrastructure.

• Phone / Email / Remote / Onsite Support
• Windows Updates (WSUS)
• Server / Backup Monitoring
• Internet Connectivity & Security
• Full Desktop Support
• Infrastructure Support
• Printing & Scanning Support
• Support for Email Systems
• Security Auditing
• Allocated Support Time